Service improvement in public sector operations : a European comparative analysis
Liz Breen, Claire Hannibal, Luisa Huaccho Huatuco, Benjamin Dehe, Ying Xie
| Year of publication: |
2020
|
|---|---|
| Authors: | Breen, Liz ; Hannibal, Claire ; Huatuco, Luisa Huaccho ; Dehe, Benjamin ; Xie, Ying |
| Published in: |
European management journal. - Amsterdam : Elsevier, ISSN 0263-2373, ZDB-ID 859497-1. - Vol. 38.2020, 3, p. 489-491
|
| Subject: | Öffentlicher Sektor | Public sector | EU-Staaten | EU countries | Großbritannien | United Kingdom | Dienstleistungsqualität | Service quality | Öffentliche Dienstleistung | Public services | Vergleich | Comparison |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.emj.2020.05.002 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012268728