Service in Times of Recession : A Comparative SERVQUAL Study of Retail Banking between Axis Bank and HDFC Bank in Kolkata, India
| Year of publication: |
2012
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|---|---|
| Authors: | Sarkar, Abhijit |
| Publisher: |
[2012]: [S.l.] : SSRN |
| Subject: | Indien | India | Privatkundengeschäft | Personal banking | Bank | Bankgeschäft | Banking services | Konjunktur | Business cycle |
| Description of contents: |
“If there is any secret o ...
|
| Extent: | 1 Online-Ressource (18 p) |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments October 22, 2011 erstellt |
| Other identifiers: | 10.2139/ssrn.1947804 [DOI] |
| Classification: | D12 - Consumer Economics: Empirical Analysis ; G21 - Banks; Other Depository Institutions; Mortgages ; L80 - Industry Studies: Services. General ; L84 - Personal and Professional Services ; M31 - Marketing |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013113746