Service innovation analytics : towards an approach for validating frameworks for service innovation capabilities via text mining
| Year of publication: |
2013
|
|---|---|
| Authors: | Feldmann, Niels ; Kohler, Marc ; Kimbrough, Steven O. ; Fromm, Hansjörg |
| Published in: |
Exploring services science : 4th international conference, IESS 2013, Porto, Portugal, February 7 - 8, 2013 ; proceedings. - Heidelberg [u.a.] : Springer, ISBN 3-642-36355-5. - 2013, p. 73-85
|
| Subject: | Innovation | Dienstleistungsinnovation | Service innovation | Data Mining | Data mining | Innovationsmanagement | Innovation management |
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