Service innovativeness in retailing : increasing the relative attractiveness during the COVID-19 pandemic
Joanna Pilawa, Lars Witell, Aku Valtakoski, Per Kristensson
| Year of publication: |
2022
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|---|---|
| Authors: | Pilawa, Joanna ; Witell, Lars ; Valtakoski, Aku ; Kristensson, Per |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 67.2022, p. 1-10
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| Subject: | COVID-19 | Retail | Service innovation | Service innovativeness | Coronavirus | Einzelhandel | Retail trade | Innovation | Dienstleistungsinnovation | Dienstleistungssektor | Service industry | Dienstleistung | Services | Epidemie | Epidemic | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2022.102962 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013364443