Service management : Operations, strategy, information technology
James A. Fitzsimmons ; Mona J. Fitzsimmons
| Year of publication: |
2008 ; 6. ed.
|
|---|---|
| Authors: | Fitzsimmons, James A. ; Fitzsimmons, Mona J. |
| Publisher: |
Boston, Mass. [u.a.] : McGraw-Hill / Irwin |
| Subject: | Dienstleistungsbetrieb | Management | Informationstechnik | Strategie | CD-ROM |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVII, 537 S. : Ill., graph. Darst. 1 CD-ROM ; 12 cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | CD-ROM u.d.: Student CD-ROM |
| ISBN: | 0-07-337783-X ; 978-0-07-337783-4 ; 978-0-07-334500-0 |
| Classification: | Dienstleistungen: Allgemeines ; Unternehmensführung |
| Source: |
Persistent link: https://www.econbiz.de/10004894537