Service orient or be doomed! : how service orientation will change your business
Jason Bloomberg ; Ronald Schmelzer
| Year of publication: |
2006
|
|---|---|
| Authors: | Bloomberg, Jason ; Schmelzer, Ronald V. |
| Publisher: |
Hoboken, NJ : Wiley |
| Subject: | Customer services | Organizational change | Management information systems |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XIII, 258 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-471-76858-8 ; 978-0-471-76858-6 |
| Classification: | Betriebliche Information und Kommunikation |
| Source: |
Persistent link: https://www.econbiz.de/10004863457