Service-oriented high-performance work systems and service-oriented behaviours in public organizations : the mediating role of work engagement
Trong Tuan Luu
Year of publication: |
2019
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Authors: | Luu Trong Tuan |
Published in: |
Public management review. - London : Routledge, ISSN 1471-9045, ZDB-ID 2094887-6. - Vol. 21.2019, 6, p. 789-816
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Subject: | HRM system strength | public service motivation | Service-oriented high-performance work systems (service-oriented HPWSs) | service-oriented in-role performance | service-oriented organizational citizenship behaviour | work engagement | Personalmanagement | Human Resource Management | Leistungsmotivation | Work motivation | Arbeitsverhalten | Work behaviour | Verhalten in Organisationen | Organizational behaviour | Unternehmensarchitektur | Enterprise architecture | Digitale Dienste | Web-based service | Öffentlicher Sektor | Public sector | Performance-Messung | Performance measurement |
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