Service pricing with loss-averse customers
Liu Yang, Pengfei Guo, Yulan Wang
| Year of publication: |
May-June 2018
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|---|---|
| Authors: | Yang, Liu ; Guo, Pengfei ; Wang, Yulan |
| Published in: |
Operations research. - Catonsville, MD : INFORMS, ISSN 0030-364X, ZDB-ID 123389-0. - Vol. 66.2018, 3, p. 761-777
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| Subject: | service pricing | loss-averse customers | strategic queueing behavior | service competition | Preismanagement | Pricing strategy | Kundenservice | Customer service | Konsumentenverhalten | Consumer behaviour | Risikoaversion | Risk aversion | Warteschlangentheorie | Queueing theory | Dienstleistung | Services | Preisdifferenzierung | Price discrimination | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Beziehungsmarketing | Relationship marketing | Preiswettbewerb | Price competition |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/opre.2017.1702 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011884293