Service production process : implications for service productivity
Year of publication: |
2014
|
---|---|
Authors: | Yalley, Andrews Agya ; Sekhon, Harjit Singh |
Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 2135449-2. - Vol. 63.2014, 8, p. 1012-1030
|
Subject: | Service industries | Productivity measurement | Manufacturing-based production process | Production process | Service productivity | Service-based production process | Produktivität | Productivity | Dienstleistungssektor | Service industry | Prozessmanagement | Business process management |
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