Service productivity, quality and innovation : implications for service-design practice and research
A. Parasuraman
| Year of publication: |
2010
|
|---|---|
| Authors: | Parasuraman, A. |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 24739625. - Vol. 2.2010, 3, p. 277-286
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009890278