Service-QFD : mit Quality Function Deployment zu innovativen Dienstleistungen
Autor: Emil Jovanov
| Year of publication: |
2011 ; 1. Aufl.
|
|---|---|
| Authors: | Jovanov, Emil |
| Publisher: |
Düsseldorf : Symposion Publishing |
| Subject: | Dienstleistungsbetrieb | Quality Function Deployment | Kundenorientierung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] ; Description [digitool.hbz-nrw.de] |
| Extent: | 231 S. : graph. Darst. zahlr. Abb. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| ISBN: | 978-3-86329-421-2 |
| Source: |
Persistent link: https://www.econbiz.de/10009345462