Service quality and customer loyalty in Ghana's auto detailing service industry
Michael Mba Allan, Clemence Alomenu and Peter Anabila
| Year of publication: |
2025
|
|---|---|
| Authors: | Allan, Michael Mba ; Alomenu, Clemence ; Anabila, Peter |
| Published in: |
International journal of quality & reliability management. - Bingley : Emerald, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 42.2025, 3, p. 963-985
|
| Subject: | Auto detailing | Customer loyalty | Customer satisfaction | Ghana | Service innovation | Service quality | Dienstleistungsqualität | Kundenzufriedenheit | Dienstleistungssektor | Service industry | Beziehungsmarketing | Relationship marketing | Taiwan | Kfz-Industrie | Automotive industry | Kundenbindung | Customer retention |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQRM-08-2023-0258 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015202711