Service quality and customer satisfaction in the banking sector : a comparative study of conventional and Islamic banks in Pakistan
Hayat Muhammad Awan, Khuram Shahzad Bukhari and Anam Iqbal
| Year of publication: |
2011
|
|---|---|
| Authors: | Awan, Hayat Muhammad ; Bukhari, Khuram Shahzad ; Iqbal, Anam |
| Published in: |
Journal of Islamic marketing : JIMA. - Bingley : Emerald, ISSN 1759-0833, ZDB-ID 2556158-3. - Vol. 2.2011, 3, p. 203-224
|
| Subject: | Islamisches Finanzsystem | Islamic finance | Finanzdienstleistung | Financial services | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | AHP-Verfahren | AHP approach | Pakistan |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009384295