Service quality and university students' satisfaction on the travel agencies : an empirical investigation from Northern Cyprus
Year of publication: |
2012
|
---|---|
Authors: | Katırcıoğlu, Salih Turan ; Mehtap-Smadi, Salime ; Kilinç, Ceyhun ; Ünlücan, Dağan |
Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 2473962-5. - Vol. 4.2012, 3, p. 299-311
|
Subject: | Dienstleistungsqualität | Service quality | Messung | Measurement | Kundenzufriedenheit | Customer satisfaction | Studierende | Students | Reisevermittler | Travel agency | Zypern | Cyprus |
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