Service Quality, Customer (Patient) Satisfaction and Behavioural Intention in Health Care Services: Exploring the Indian Perspective
| Year of publication: |
2013
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|---|---|
| Authors: | Murti, Arjun ; Deshpande, Aashish ; Srivastava, Namita |
| Published in: |
Journal of health management. - Los Angeles, Calif. [u.a.] : Sage, ISSN 0972-0634, ZDB-ID 14720152. - Vol. 15.2013, 1, p. 29-44
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