Service quality evaluation of technical institutions using data envelopment analysis
M. S. Khan; S. S. Mahapatra; Sreekumar
| Year of publication: |
2008
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|---|---|
| Authors: | Khan, M. S. ; Mahapatra, Siba Sankar ; Sreekumar |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 3.2008, 1, p. 127-143
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| Subject: | Dienstleistungsqualität | Service quality | Data-Envelopment-Analyse | Data envelopment analysis | Bildungseinrichtung | Educational institution | Indien | India |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003629510