Service quality evaluation of technical institutions using data envelopment analysis
M. S. Khan; S. S. Mahapatra; Sreekumar
Year of publication: |
2008
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Authors: | Khan, M. S. ; Mahapatra, S. S. ; Sreekumar |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 21933765. - Vol. 3.2008, 1, p. 127-143
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