Service quality implementation : problems and solutions
Moshe Sharabi and Moshe Davidow
| Year of publication: |
2010
|
|---|---|
| Authors: | Sharabi, Moshe ; Davidow, Moshe |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 2473962-5. - Vol. 2.2010, 2, p. 189-205
|
| Subject: | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | Kosten | Costs |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003996740