Service quality implications of long periods of consecutive working days : an empirical study of neonatal intensive care nursing teams
Felix Miedaner, Ludwig Kuntz, Kerstin Eilermann, Bernhard Roth, Stefan Scholtes
| Year of publication: |
2024
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|---|---|
| Authors: | Miedaner, Felix ; Kuntz, Ludwig ; Eilermann, Kerstin ; Roth, Bernhard ; Scholtes, Stefan |
| Published in: |
Manufacturing & service operations management : M & SOM. - Linthicum, Md. : Informs, ISSN 1526-5498, ZDB-ID 2023273-1. - Vol. 26.2024, 4, p. 1422-1434
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| Subject: | consecutive working days | hospital operations | intensive care | nurse-to-patient ratio | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Pflegeberufe | Nursing profession | Arbeitsgruppe | Team | Arbeitszeit | Working time | Gesundheitsversorgung | Health care |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/msom.2022.0021 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014634390