Service quality modelling for life insurance business using neural networks
Year of publication: |
2011
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Authors: | Prakash, Anand ; Mohanty, R. P. ; Kallurkar, S. P. |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 7.2011, 3, p. 263-286
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Subject: | Dienstleistungsqualität | Service quality | Neuronale Netze | Neural networks | Lebensversicherung | Life insurance | Stakeholder |
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