Service quality : multidisciplinary and multinational perspectives
ed. by Stephen W. Brown, ...
| Year of publication: |
1991
|
|---|---|
| Other Persons: | Brown, Stephen (contributor) ; Gummesson, Evert (ed.) |
| Institutions: | Centrum för Tjänsteforskning <Karlstad> (contributor) |
| Publisher: |
Lexington, Mass. [u.a.] : Lexington Books |
| Subject: | Produktqualität | Product quality | Dienstleistungssektor | Service industry | Qualitätskontrolle |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | XVIII, 350 S. graph. Darst |
|---|---|
| Series: | |
| Conferences: | Quality in Services ; (Karlstad/Sweden) : 1988.08. International Symposium. Quality in Services ; (Karlstad/Sweden) : 1988.08. International Symposium. QUIS ; (Karlstad/Sweden) : 1988.08. QUIS Symposium ; (Karlstad/Sweden) : 1988.08. |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Konferenzschrift ; Sammelwerk ; Collection of articles of several authors |
| Language: | English |
| Notes: | Includes index Enth. 21 Beitr. |
| ISBN: | 0-669-21152-4 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013501708