Service quality orientation : a apporach to diffusing mindfulness in SMEs
Nana Owusu-Frimpong; Sonny Nwankwo
| Year of publication: |
2012
|
|---|---|
| Authors: | Owusu-Frimpong, Nana ; Nwankwo, Sonny |
| Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 29.2012, 6, p. 681-698
|
| Subject: | Dienstleistungssektor | Service industry | KMU | SME | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Ghana |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009620488