Service quality, relational benefits, and customer loyalty in a non-Western context
Omneya Mokhtar Yacout
| Year of publication: |
2010
|
|---|---|
| Authors: | Yacout, Omneya Mokhtar |
| Published in: |
SAM advanced management journal : amj. - Vinton, Va. : Soc., ISSN 0001-8643, ZDB-ID 7175-4. - Vol. 75.2010, 1, p. 4-16
|
| Subject: | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Ärzte | Physicians | Ägypten | Egypt |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003987149