Service quality scale development for fully automatic operation metro system
Zhen He, Hao Hu, Min Zhang and Fang Qin
| Year of publication: |
2023
|
|---|---|
| Authors: | He, Zhen ; Hu, Hao ; Zhang, Min ; Qin, Fang |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-6703, ZDB-ID 2490487-9. - Vol. 15.2023, 1, p. 57-73
|
| Subject: | Fully automatic operation metro system | Information | Scale development | Service quality | Dienstleistungsqualität | Messung | Measurement | Qualitätsmanagement | Quality management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQSS-01-2022-0010 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014315033