Service Quality: The Gap in the Australian Consulting Engineering Industry
| Year of publication: |
1994
|
|---|---|
| Authors: | Samson, Danny ; Parker, Rod |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 11.1994, 7, p. 60
|