Service relationship, service loop and service package examined in a logistics context
Olivier Mevel, Thierry Morvan and Nélida Morvan
| Alternative title: | Relation de service, boucle de service et bouquet de services examinés dans un contexte logistique |
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| Year of publication: |
2021
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| Authors: | Mevel, Olivier ; Morvan, Thierry ; Morvan, Nélida |
| Published in: |
European review of service economics and management. - Paris : Classiques Garnier, ISSN 2497-0107, ZDB-ID 2917396-6. - 2021, 2/12, p. 35-68
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| Subject: | added customer value | logistics service providers | service packages | Logistikunternehmen | Logistics provider | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Logistik | Logistics | Kundenwert | Customer value | Dienstleistungssektor | Service industry | Dienstleistungsmarketing | Services marketing | Kundenservice | Customer service | Dienstleistung | Services |
| Type of publication: | Article |
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| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Zusammenfassung in französischer Sprache |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012819166