Service robots and initial trust dynamics : consumers' ethical challenges in tourism and hospitality
Boyu Lin and Woojin Lee
| Year of publication: |
2025
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|---|---|
| Authors: | Lin, Boyu ; Lee, Woojin |
| Published in: |
Journal of travel and tourism marketing. - [Erscheinungsort nicht ermittelbar] : Routledge, ISSN 1540-7306, ZDB-ID 2112951-4. - Vol. 42.2025, 3, p. 282-306
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| Subject: | Consumer perceived ethical issues | ethical issues arising during service interactions | ethical issues stemming from service robot features | effort expectancy | innovativeness | age | mixed method | second-order structural model | initialtrust model | unified theory of acceptance and use oftechnology | Konsumentenverhalten | Consumer behaviour | Unternehmensethik | Business ethics | Roboter | Robot | Ethik | Ethics | Gastgewerbe | Hospitality industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10548408.2025.2468460 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015339831