Service robots and perceived discrimination in tourism and hospitality
Faruk Seyitoğlu, Stanislav Ivanov
| Year of publication: |
2023
|
|---|---|
| Authors: | Seyitoğlu, Faruk ; Ivanov, Stanislav |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 96.2023, p. 1-7
|
| Subject: | Discrimination | Indirect discrimination | Perceived discrimination | Service delivery system | Service robots | Tourism and hospitality | Gastgewerbe | Hospitality industry | Roboter | Robot | Tourismuswirtschaft | Tourism industry | Diskriminierung | Dienstleistungsqualität | Service quality | Arbeitsmarktdiskriminierung | Labour market discrimination | Tourismus | Tourism | Ethnische Diskriminierung | Ethnic discrimination |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2022.104710 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013556902