Service users as sources for innovation : [an empirical study in the German services industry]
von Florian Skiba
| Year of publication: |
2010
|
|---|---|
| Authors: | Skiba, Florian |
| Other Persons: | Herstatt, Cornelius (contributor) ; Hipp, Christane (Reviewer) |
| Publisher: |
Norderstedt : Books on Demand |
| Subject: | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Produktentwicklung | New product development | Konsumentenverhalten | Consumer behaviour | Deutschland | Germany | Kunde | Innovation |
| Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] |
| Extent: | XVI, 426 S. Ill., graph. Darst. 220 mm x 170 mm, 767 g |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis |
| Language: | English |
| Thesis: | Zugl.: Hamburg-Harburg, Techn. Univ., Institut für Technologie- und Innovationsmanagement, Diss., 2010 |
| ISBN: | 978-3-8423-2609-5 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008696071