Service worker behaviours and service setting facets - consumers' perspective
| Year of publication: |
2011
|
|---|---|
| Authors: | Paninchukunnath, Ajith ; Goyal, Anita |
| Published in: |
Asia Pacific journal of marketing and logistics. - Bradford : Emerald, ISSN 0954-7517, ZDB-ID 11747407. - Vol. 23.2011, 3 (14.6.), p. 304-327
|