Service worker customer orientation, organisation/job fit and perceived organisational support
Year of publication: |
2009
|
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Authors: | Farrell, Mark Anthony ; Oczkowski, Edward A. |
Published in: |
Journal of strategic marketing. - Abingdon : Taylor & Francis, ISSN 0965-254X, ZDB-ID 1279794-7. - Vol. 17.2009, 2, p. 149-167
|
Subject: | Beziehungsmarketing | Relationship marketing | Arbeitsverhalten | Work behaviour | Arbeitszufriedenheit | Job satisfaction | Dienstleistungsberufe | Service workers | Schnellgastronomie | Fast-food industry | Strukturgleichungsmodell | Structural equation model | Australien | Australia |
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