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Services Engineering: Design and Pricing of Service Features
Gallego, Guillermo, (2012)
The antedecents of re-purchase intentions : the service quality perspective
Perrone, Anthony, (2013)
Services management research : review, integration, and future directions
Subramony, Mahesh, (2015)
Pricing and Revenue Management : The Value of Coordination
Kocabiykoglu, Ayse, (2013)
Pricing and revenue management : the value of coordination
Kocabiyikoglu, Ayse, (2011)
Kocabiyikoğlu, Ayşe, (2013)