Serving them right : innovative and powerful customer retention strategies
Laura A. Liswood
| Year of publication: |
1990 ; 1. [Dr.]
|
|---|---|
| Authors: | Liswood, Laura A. |
| Publisher: |
New York [u.a.] : Harper Business |
| Subject: | Kundendienst |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XXXIV, 180 S. : Ill., graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| ISBN: | 0-88730-346-3 |
| Source: |
Persistent link: https://www.econbiz.de/10004111573