Servitization Strategy : Delivering Customer-Centric Outcomes Through Business Model Innovation

by Tim Baines, Ali Ziaee Bigdeli, Kawal Kapoor

SUMMARY -- PREFACE -- Chapter 1: Introduction -- PART I: WHAT IS SERVITIZATION AND WHAT ARE ADVANCED SERVICES -- Chapter 2: Servitization, advanced services, and outcomes -- Chapter 3: Capturing value for advanced services -- Chapter 4: Organising to deliver advanced services -- PART II: WHY SERVITIZATION AND ADVANCED SERVICES ARE IMPORTANT -- Chapter 5: Broad Drivers -- PART III: HOW TO BRING ABOUT SERVITIZATION THROUGH THE INNOVATION OF ADVANCED SERVICES -- Chapter 6: Exploring the processes of servitizaiton -- Chapter 7: Managing the innovation of advanced services -- Chapter 8: Close.

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Year of publication:	2024
Authors:	Baines, Tim ; Bigdeli, Ali Ziaee ; Kapoor, Kawaljeet Kaur
Publisher:	2024.: Cham : Springer Nature Switzerland 2024.: Cham : Imprint: Palgrave Macmillan
Subject:	advanced services \| service business models \| outcome-based organisation \| supply chains \| SMEs \| manufacturing \| industry 4.0 \| product-service systems \| Geschäftsmodell \| Business model \| Leistungsbündel \| Bundling strategy \| Lieferkette \| Supply chain \| KMU \| SME \| Industrie \| Manufacturing industries \| Unternehmensdienstleistung \| Business services

Extent:	1 Online-Ressource (XXXIII, 227 p. 38 illus., 2 illus. in color.)
Series:	Palgrave Executive Essentials
Type of publication:	Book / Working Paper
Language:	English
ISBN:	978-3-031-45426-4 ; 978-3-031-45425-7 ; 978-3-031-45427-1 ; 978-3-031-45428-8
Other identifiers:	10.1007/978-3-031-45426-4 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10014447344