Shaping, organizing, and rethinking service innovation : a multidimensional framework
Luis Rubalcaba; Stefan Michel; Jon Sundbo; Stephen W. Brown; Javier Reynoso
| Year of publication: |
2012
|
|---|---|
| Authors: | Rubalcaba-Bermejo, Luis ; Michel, Stefan ; Sundbo, Jon ; Brown, Stephen Walter ; Reynoso, Javier |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 23.2012, 5, p. 696-715
|
| Subject: | Dienstleistung | Services | Innovation | Dienstleistungsmanagement | Service management | Dienstleistungsqualität | Service quality | Kundenintegration | Customer integration | Bibliometrie | Bibliometrics |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009666540