Shedding light on causation between ISO 9001 and improved business performance
| Year of publication: |
2008
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| Authors: | Dick, Gavin P.M. ; Heras, Iñaki ; Casadesús, Martí |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 7624499. - Vol. 28.2008, 7, p. 687
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