Should doctors use or avoid medical terms? : the influence of medical terms on service quality of E-health
Jilong Zhang, Jin Zhang, Kanliang Wang, Wei Yan
| Year of publication: |
2023
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|---|---|
| Authors: | Zhang, Jilong ; Zhang, Jin ; Wang, KanLiang ; Yan, Wei |
| Published in: |
Electronic commerce research. - Dordrecht : Springer Science Business Media B.V., ISSN 1572-9362, ZDB-ID 2038488-9. - Vol. 23.2023, 3, p. 1775-1805
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| Subject: | E-health | Medical term | Service quality | Text mining | Dienstleistungsqualität | Ärzte | Physicians | E-Health | Gesundheitswesen | Health care system | Gesundheitsversorgung | Health care | Krankenhaus | Hospital |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s10660-021-09516-6 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014383124