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Lean Six Sigma in service : applications and case studies
Furterer, Sandra L., (2009)
Antecedents of Indian information technology service organisations moving up the value chain : a mediation model
Mahendramohan, B., (2023)
A Six Sigma roadmap for finanical services
De Feo, Joseph A., (2005)
Sig Sigma implementation in the service sector : notable experiences of major firms in the USA
Ozcelik, Yasin, (2010)
Effects of online service providers for nonprofits on fundraising markets : an economic analysis
Ozcelik, Yasin, (2009)
The rise of teleworking in the USA : key issues for managers in the information age