Signaling eco-certification : Implications for service coproduction and resource efficiency
Year of publication: |
2014
|
---|---|
Authors: | J. Zhang, Jie ; Joglekar, Nitin ; Verma, Rohit |
Other Persons: | Bo Edvardsson and Professor Anders Gustafsson, Professor (ed.) |
Published in: |
Journal of Service Management. - Emerald Group Publishing Limited, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 25.2014, 4, p. 494-511
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Resource efficiency | Service delivery system | Services management | Eco-friendly service concept | Service coproduction | Signaling effect |
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