Signaling service quality through queue disclosure
Pengfei Guo, Moshe Haviv, Zhenwei Luo, Yulan Wang
| Year of publication: |
2023
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|---|---|
| Authors: | Guo, Pengfei ; Haviv, Moshe ; Luo, Zhenwei ; Wang, Yulan |
| Published in: |
Manufacturing & service operations management : M & SOM. - Linthicum, Md. : Informs, ISSN 1526-5498, ZDB-ID 2023273-1. - Vol. 25.2023, 2, p. 543-562
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| Subject: | queue disclosure | queueing theory | sequential equilibrium | service quality | signaling game | Dienstleistungsqualität | Service quality | Warteschlangentheorie | Queueing theory | Signalling | Spieltheorie | Game theory | Unternehmenspublizität | Corporate disclosure | Asymmetrische Information | Asymmetric information | Produktqualität | Product quality | Informationsökonomik | Economics of information |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/msom.2022.1170 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014302135