SIoT robots and consumer experiences in retail : unpacking repeat purchase intention drivers leveraging computers are social actors (CASA) paradigm
Year of publication: |
2024
|
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Authors: | De Kervenoael, Ronan ; Schwob, Alexandre ; Hasan, Md. Rajibul ; Psylla, Evangelia |
Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 76.2024, Art.-No. 103589, p. 1-14
|
Subject: | CASA | PLS-SEM | Repeat purchase | Retail service | Smart robots | Social internet of things | Supermarkets | Konsumentenverhalten | Consumer behaviour | Roboter | Robot | Lebensmitteleinzelhandel | Food retailing | Einzelhandel | Retail trade | Internet der Dinge | Internet of things | Online-Handel | Online retailing |
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