Six Sigma beyond the factory floor : deployment strategies for financial services, health care, and the rest of the real economy
Year of publication: |
2005 ; 1. print.
|
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Authors: | Snee, Ronald D. ; Hoerl, Roger W. |
Publisher: |
Upper Saddle River, NJ [u.a.] : Pearson/Prentice Hall |
Subject: | Six sigma (Quality control standard) |
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