SLA-aware operational efficiency in AI-enabled service chains : challenges ahead
Robert Engel, Pablo Fernandez, Antonio Ruiz-Cortes, Aly Megahed, Juan Ojeda-Perez
| Year of publication: |
2022
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|---|---|
| Authors: | Engel, Robert ; Fernandez, Pablo ; Ruiz-Cortes, Antonio ; Megahed, Aly ; Ojeda-Perez, Juan |
| Published in: |
Information systems and e-business management : ISeB. - New York, NY [u.a.] : Springer, ISSN 1617-9854, ZDB-ID 2173306-5. - Vol. 20.2022, 1, p. 199-221
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| Subject: | AI | AIOps | Analytics | Key performance indicators | KPI | Machine learning | Operations research | Optimization | Prescriptive analytics | Service analytics | Service chains | Service level agreement | SLA | Künstliche Intelligenz | Artificial intelligence | Operations Research | Performance-Messung | Performance measurement | Lieferkette | Supply chain | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Dienstleistungsmanagement | Service management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s10257-022-00551-w [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013186531