Social Corporate Responsibility regarding Household Consumer  Satisfaction with the Electric Power Supply Services

The issue of the practical manifestation of corporate social responsibility towards consumers is highly important to the socio-economic reality in Romania. The present paper is the result of an investigation carried out in this field and it is distinguished by two aspects. The first aspect is its target audience used for research - household consumers of electricity, who can be called vulnerable, captive consumers. The second aspect is the specificity of the electricity market.