Social cost efficient service quality : integrating customer valuation in incentive regulation : evidence from the case of Norway
Year of publication: |
[2016]
|
---|---|
Authors: | Growitsch, Christian ; Jamasb, Tooraj ; Müller, Christine ; Wissner, Matthias |
Published in: |
Data envelopment analysis : a handbook of empirical studies and applications. - New York : Springer, ISBN 1-4899-7682-5. - 2016, p. 71-91
|
Subject: | Norwegen | Norway | Dienstleistungsqualität | Service quality | Soziale Kosten | Social costs | Regulierung | Regulation | Anreizregulierung | Incentive regulation |
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