Societal attitudes toward service robots : adore, abhor, ignore, or unsure?
Year of publication: |
2025
|
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Authors: | Yoganathan, Vignesh ; Osburg, Victoria-Sophie ; Colladon, Andrea Fronzetti ; Charles, Vincent ; Toporowski, Waldemar |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 28.2025, 1, p. 93-111
|
Subject: | artificial intelligence | latent class analysis | segmentation | online reviews | Künstliche Intelligenz | Artificial intelligence | Roboter | Robot | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Virales Marketing | Viral marketing |
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