Softening the Blow: Company Self-Disclosure of Negative Information Lessens Damaging Effects on Consumer Judgment and Decision Making
Year of publication: |
2014
|
---|---|
Authors: | Fennis, Bob ; Stroebe, Wolfgang |
Published in: |
Journal of Business Ethics. - Springer, ISSN 0167-4544. - Vol. 120.2014, 1, p. 109-120
|
Publisher: |
Springer |
Subject: | Consumer behavior | Social influence processes | Judgment and decision making | Company trustworthiness beliefs |
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