Software solves problem of global succession planning at Friesland Foods : System supports careers and development of international high‐flyers

Purpose – Describes how new software is enabling a Netherlands‐based multinational food producer to support the careers and development of its international high‐flyers. Design/methodology/approach – Examines the weaknesses of the old system and the advantages of the new software being used by human‐resource specialists at Friesland Foods. Findings – Reveals that the new software has enables the corporate HR department to hold more accurate personnel data that it can use better to develop the careers of its senior management and meet the business needs. The solution enables HR to identify the talents of the key people and look at developing them in roles that also benefit the business. HR is using the software for management‐development reviews and to carry out competency analysis (strengths and weaknesses) and performance reviews. Practical implications – Supports knowledge‐management initiatives by describing a system that makes people less likely to carry information in their heads rather than enter it on a central database. Originality/value – Demonstrates that HR is now much better equipped to provide information that can support planning for business changes in the next five to ten years, should the company enter new markets or grow by acquisition.