Speaking vs. listening? : balance conversation attributes of voice assistants for better voice marketing
Year of publication: |
2023
|
---|---|
Authors: | Hu, Peng ; Gong, Yeming ; Lu, Yaobin ; Ding, Amy Wenxuan |
Published in: |
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy. - Amsterdam : Elsevier, ISSN 0167-8116, ZDB-ID 622691-7. - Vol. 40.2023, 1, p. 109-127
|
Subject: | Artificial intelligence | Social presence | Speaking-listening congruency | Trust in voice assistants | Voice marketing |
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