Special Issue - The Globalization of Service Work: Comparative Institutional Perspectives on Call Centers - Introduction
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2009
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| Authors: | Batt, Rosemary ; Holman, David ; Holtgrewe, Ursula |
| Published in: |
ILR review : a publication of the New York State School of Industrial and Labor Relations, a statutory college of the State University, Cornell University, Ithaca. - Ithaca, NY : Cornell Univ, ISSN 0019-7939, ZDB-ID 2186172. - Vol. 62.2009, 4, p. 453-488
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